LUAI COSMETICS
  • Refund policy is applicable only when the wrong product was sent by the merchant, or
    the product was damaged in shipping, or the product is defective.
  •  Refunds will be credited to the original mode of payment and processed within 10 to 45
    days, depending on the credit card issuing bank.
  •  All items which are returned will be assessed and validated before they are accepted for
    a refund. If the stated issue is not found in the product you return, or if you return an
    incomplete product, your claim for a refund will be rejected.
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